Q & A

Q: IF I PURCHASED TODAY HOW LONG WILL IT TAKE FOR MY ITEMS TO SHIP?

A: ORDERS SHIP TYPICALLY IN 10-12 BUSINESS DAYS.  IF AN ITEM IS ON BACKORDER, YOU WILL BE NOTIFIED WITHIN 24 HOURS WITH AN APPROXIMATE SHIP DATE.  ALL DATES ARE SUBJECT TO CHANGE ACCORDING TO THE MANUFACTURERS AVALIABILITY OF THE PRODUCT.

 

Q: HOW WILL I KNOW WHEN MY ORDER WILL BE SHIPPED?

A: WE WILL CALL YOU TO ARRANGE AS SOON AS WE RECEIVE THE ENTIRE ORDER.

 

Q: WHAT DOES SHIPPING INCLUDE?

A: SHIPPING INCLUDES TRANSPORTATION TO YOUR DOOR, GARAGE OR PREARRANGED LOCATION.  SHIPPING DOES NOT INCLUDE ANY KIND OF UNBOXING OR SET UP.  A RESPONSIBLE PARTY WILL NEED TO ACCEPT SHIPMENT AND SIGN FOR THE ITEMS.

 

Q: WHAT IF I WANT MY WEB ORDER SHIPPED AND SET UP?

A: THAT CAN BE DONE.  MUST BE PREARRANGED IN THE SHIPPING SCHEDULE.  WE CHARGE AN EXTRA FEE PER PIECE FOR THIS SERVICE.  PLEASE CONTACT US FOR A SHIPPING WITH SET UP QUOTE BEFORE PURCHASING.  SET UP WILL INCLUDE UNBOXING, ASSEMBLY AND PLACING THE ITEMS WHERE YOU WANT THEM BY OUR PROFESSIONAL EMPLOYEES.

 

Q: WHAT IF I NEED TO RESCHDULE MY SHIPMENT?

A: WE ASK FOR 24 HOURS NOTICE TO RESCHEDULE OTHERWISE WE WILL CHARGE AN ADDITIONAL FEE TO SHIP.